When opening a small business there are many key factors to allow that business to succeed. Passion and determination are just two of emotional factors of running a small business but there are a lot more physical attributes to make it succeed. The main way for a small business to be successful is by having efficient marketing tactics and market strategies. Without successful planning and supplementing of a well thought out marketing scheme any business will instantly fail because the owner(s) have not met the needs of their target market, which is the type of customers they want to have, and/or have not successfully, as said before, marketed to the customer. Without marketing and advertising, customers do not know that the business exists, therefore with no customers; the business has no chance of lasting.
The main reason why marketing is so important in the success and failure of small businesses is because marketing is the key ingredient to increasing the businesses awareness and sales. Also marketing helps a business be more efficient, and gives better consumer perception. Without these ideas going into a business and marketing plan, the business will not be successful or will have an extremely hard time finding success. As said before there are many successful business people, if not all successful business people, that have failed more than once. The key is to learn from that failure and use it in ones next adventure in the business world.
To increase sales in a small business you must first increase company awareness. Now increasing sales and increasing awareness are very similar when in fact they are also extremely different. To increase company awareness an owner must think outside the box (quicksprout.com). When increasing company awareness, the business is not only trying to increase sales along with it, but the company is also trying to put a good word out that there company is out on the market and that customers should only shop at that business. To do so a company must continue to market and advertise to not only similar focus groups, but also to completely different groups as well. For example, say a customer only likes one thing in an entire store, but that one item is the best around, or the cheapest, that customer is more likely to buy that one thing at that particular business rather than anywhere else; but only if that business makes those types of customers aware that they sell that particular product at that low price. Without marketing customers would have no idea what is out there to buy and use in the world. With the help of technology marketing has increased massively, meaning that customers are now more aware of what certain businesses have to offer and can shop around for where they want to buy from.
A problem with marketing awareness, however, is that competition can be fierce. Competitors are all over the place trying to take customers from other businesses. But the thing with small businesses is that instead of always fighting with their competition, they could use that competition to build customer trust and good reputation between competing businesses (quicksprout.com). When it comes to large businesses that have very similar goals and target markets, the idea is to be better than the other; but with smaller businesses a solid reputation with one another is very important and can actually help a businesses immensely. If another business were to refer a customer to another business, both businesses are not only building trust, they are increasing their awareness and that customer can spread the word to other potential customers about both businesses. Word of mouth is a very successful form of marketing, but only if the talk to positive. Now the help of non-competing companies can also increase the awareness on another company. There are tons of small businesses that team up with non-competing small businesses to promote one another (businessknowhow.com), which leads to not only increase awareness but also builds even more trust between others. So using marketing to build awareness is not only with in the business is important, but also important outside of it as well. As said before marketing is all about finding the target market and successfully getting that group to buy a businesses product. As a customer the idea is to be careful and selective on what to buy and where to buy it from. This is any type of business sees as customer perception. It is the view a customer has toward a business. With small businesses it is very important to have excellent customer perception since the company has a smaller customer population and with such a huge market for competition it is very important to keep as any customers loyal as possible, even if the competition is friendly. With good marketing tactics, customer perception should be very similar to gaining customer awareness. To gain customer perception a small business isn’t just marketing and selling the product, the company is selling its brand name and making that name fry into the minds of its customers. If the customer remembers the name then that customer will spread the word and therefore word of mouth comes into play again. Marketing is a chain reaction that can help a slow business change instantly with the right marketing technique. A way for a customer to remember a brand name of a small business it to do something unique and special that way it seams like the business is going out of its way to do something for the customer, which is basically what small businesses do anyway. When a small business tries to enhance customer perception they are trying to increase customer satisfaction at the same time, whether knowingly or unknowingly. Customer perception equals customer satisfaction is the idea that small businesses should go into believing if they want to succeed. If a company has bad customer perception then it is extremely easy for those groups of customers to lose interest in what a business has to offer, or be taken in by the competition. Every little thing in the marketing plan should be key because if one thing goes wrong then the whole plan will back fire and that is why businesses have failed in the past and continue to fail. Even though business competition can be friendly it is still a tight race to get the better edge on the rest of the businesses. With out competition there would only be one producer of a product and that business could charge a high penny for that item. Without competition businesses can not succeed but on the other hand, with competition businesses fail.
For big businesses, there is more money to be spent on keeping it running, but small businesses do not have nearly enough money to do what large businesses do. Therefore small businesses have to compromise with smaller materials to buy. But with marketing, as shown already, comes an increase in awareness and sales, which helps these small businesses be more efficient in their work. Think about it, with a solid marketing and advertising plan at hand and installed in a company, that business can start to be more efficient in other area; such as building maintenance, customer service, and location of an expansion to the original company. All these things are also necessary components to a successful business along with marketing. The key is, when trying to make a company more efficient, is to be simple and do not over do it (quicksprout.com). Being fancy with a business can often confuse loyal and future customers and can actually draw them away because why would any one want to purchase something that is complicated. Customers want products that are easy to use or access without much work involved. Money is a huge issue when talking about taking care of a small business and so therefore the more money saved in advance the better off that business will be (businessknowhow.com).
With small businesses being less fortunate when it comes to income compared to larger businesses and franchises, there seems to be a lot more passion involved when working with small businesses. Owners do what they love and turn it into a dream business that they can make a profit out of, if they do it right. To be successful in a small business, business plans are essential (findlaw.com), as well as marketing schemes and ideas. When a small business is in trouble, a good marketing technique is a very easy way to get out of trouble, whether you have one main issue or more. The four main issues described are very important ones and can easily bring down a business if not taken care of properly. Also when marketing to customers, small business owners should choose a good or service that they enjoy and make it in their own unique way so that the competition can’t truly compete with that business and it gets the upper hand (quicksprout.com). Also even if a business fails the first time, strong owners learn from their mistakes and failures and make those into ways to succeed the next time around (quicksprout.com). If a business owner is willing to take another chance, it will show how tough they are and that they are willing to learn from there mistakes and change a weak point into a strong point. Unlike big businesses, small companies should use marketing to increase sales and awareness for the present time, not the future; because if a small business were to think for the future, then they may not last that long. This is why marketing is so important to the rise and fall of all small businesses.
The Rise and Fall of the Small is a discussion of a topic with which I have very little experience. Business and its intricacies are very foreign to me. Thankfully, the Mr. Randazzo knew his audience, and wrote a paper that avoided jargon that would only alienate a curious mind.
ReplyDeleteI found the discussion of approaches to business enlightening. In presenting multiple business plans, Mr. Randazzo avoided siding too firmly with one opinion, instead presenting the reader with data that he or she could interpret. Mr. Randazzo presented the idea of a non-competing group of companies. Possibly because I’m so ignorant to the field of business, I saw this as a contradiction of the competition inherently necessary for success in the field. The idea of companies banding together to support small business is compelling, but I question whether or not the formation of these groups foreshadows another sector of the bigger business world? I see this as an alternative approach to the “centralized” economic groups so visible on the world stage today. Perhaps the growth of the confederacy of small businesses will be able to stand with these big businesses while retaining their local mindset.
Mr. Randazzo’s paper had a few simple grammatical mistakes that are easily corrected. Though I won’t list all of these minor errors, a few that stuck out included the lines, “Word of mouth is a very successful form of marketing, but only if the talk to positive,” where Mr. Randazzo uses the word “to” instead of “is”. Another example of a minor flaw is the sentence that ends, “…it is false preparation and following threw with that prep that fails.” The word “threw” should in this instance refers to throwing. The word that should be utilized in this instance should be “through”.
Overall, this was a very enlightening read. Mr. Randazzo displays his grasp of the complexity of business when he states, “Without competition businesses can not succeed but on the other hand, with competition businesses fail.” Mr. Randazzo serves as an excellent guide through this complex world of business.
Your title drew me in immediately, as well as the quotes that you used in the intro.
ReplyDeleteI'm very uneducated when it comes to marketing, mainly because I don't have the slightest idea how to even understand it, but give your paper a huge amount of credit, because despite my ignorance, you are able to educate me on a lot without me having any background knowledge.
Now, as far as the business world, I fortunately was able to follow your paper easily enough to question some of your aspects since I did have a microeconomics class this semester. There, I learned about different types of markets that the United States have- take for example monopolies, oligopolies, competitive markets, etc. All of which give the entrepreneur a chance to realize what profits he or she will face in this market. For example- I would not choose to join a monopolized market since my chances to beat the big wig are slim to none, no matter how much the government intervenes.
I think that most of this paper was based on a strong opinion of the writer without mentioning any one else's belief as well to counteract any question.
What about other opinions.. such as the fact that companies come and go as a circle of life. Kmart used to be the main guy in town... then Wal*Mart decided to pop in... Sooner or later Target may take over.
I can appreciate this paper- mainly for insight of the writer especially because I feel smart reading it- but still would have liked to see other potential claims